What are Session Replays?

Session Replays are fully interactive recreations of customer journeys through your website.

With Session Replays, you can:

  • Watch each customer journey as if you are sitting next to that user as they navigate through your website.
  • Pause a replay on any webpage to overlay key engagement metrics and insights on top of your website.

How to Watch Customer Replays

  1. Click 'Replays' in the main navigation to bring up each session replay from your website. Segments and filters can also be applied to search for specific replays.
  2. Open a replay to see the full customer journey displayed in front of you.

You can also pause the replay at any point, and overlay engagement reports on all of the key content you are currently looking at.

Engagement reports included:

Click any of the links above for more information on these reports.

How did we do?

Understanding Rage Clicks

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