Track Website Interactions with Funnel Analysis

Funnels are an extremely useful feature that you can use to optimise smaller interactions on your website, which are sometimes called micro-conversions

Mask Specific Content Fields on your Website

At Insightech, we take privacy seriously and we have a few methods to help us maintain the privacy of your users, as they interact with your website.

What are Insightech Pathing Reports?

Pathing reports map out the most common paths taken by users through your website

How to Set Up Your Funnel

Below is a basic guide for how to set up a conversion funnels. Step 1 - Defining Funnel Steps in the Funnel Builder

Account Setup with Insightech

Welcome to Insightech! From here, you will find everything you need to get started with the platform.

Data Security and Data Storage Overview

Data Security and Data Storage. Insightech is committed to protecting customer data through a security-by-design approach that aligns with industry best practices and recognised assurance frameworks.…

Set Up Conversion and Revenue Tracking for Reports

This article looks at how to setup Insightech visual reports (click maps and form analyses) to include conversion and revenue tracking from your website.

Find and Recreate Customer Support Issues

Insightech can help you to quickly find and recreate customer issues, whether they are shared from webchat or customer support channels.

What are Click Map Reports?

These are reports that let you click through an individual session replay and overlay website metrics

Submit a ticket

Below is a form for you to submit a ticket for any queries that you have about the Insightech platform.

Frequently Asked Questions (FAQs)

This article contains answers to some of your most frequently asked questions. Click for in-depth answers to specific topic areas.

Setup API Error Tracking

Insightech tracks API errors across your website allowing you to analyse points of friction that users experience due to API issues. To Setup API Error Tracking:

Understanding Rage Clicks

Rage clicks happen when a user (who is likely frustrated) repeatedly clicks on an element on your website in a very short amount of time. Rage clicks are a good way to identify broken features (links…

Data Layers Explained

Insightech's data layer is structured info about your website. Use it to drive user experiences, digital marketing and analytics.

API Error Tracking and Insightech

API errors happen when there are discrepancies or inaccuracies that occur between your website and API endpoints from different platforms.